In today’s fast-paced world, getting your business telecommunications right has never been more important. Our voice services are one of the lasting means by which we can add that personal touch back into our business communications and client relationships.
At the end of the day, we know that people do business with people, and nothing can improve that relationship more than a reliable and flexible business telecoms package.
The continuing advancements in services such as VOIP and video conferencing mean that with the right infrastructure in place, you have an opportunity like never before to connect with your staff and clientele. At Gulaga we understand the importance of this, it’s a mantra we live by ourselves!
Why choose Gulaga as your Business Telecoms provider?
The right advice
The simple truth is this – not every company needs every technology. At Gulaga we work hard to understand our clients’ needs, and then offer the right solutions and infrastructure to support and grow their business.
We’re not in the business of limiting our clients, but rather empowering them to serve their clients better.
Feature rich telecom services
Gulaga’s solutions provide robust, business-strength communications to your users, whether they are working in or away from the office. They comprise the standard telephony features expected from a traditional phone system, as well as a complementary range of Unified Communications (UC) features that can help your staff to be more productive and drive customer engagement.
Add to that web-based administration and user portals, feature-rich handsets, soft phones, mobile applications and CRM integration, and the benefits become even more appealing.
Value for money
An investment in your business telecoms is an investment in your client relations.
At Gulaga we are constantly working to offer the best value to our clients as possible which goes beyond the price you pay. We are committed to our own customer service and after sales support, offering a UAE based helpdesk to aid you with any part of your telecoms solution right from day one.
FAQs
What is a Telecoms Company?
Gulaga Networks can put you in touch with business telecommunications services, the voice services that we provide add a personal touch to your business communications and client relationships. As experts, at Gulaga Networks we understand that people do business with other people and we can improve and ensure a reliable and flexible business telecoms package.
What is the Best Type of Business Telecoms Services?
At Gulaga Networks we will provide you with a robust system that provides quality communication. When you choose Gulaga Networks, we’ll help you to choose the best internet connection for your business.
How Much Does It Cost for Business Telecoms?
The business telecommunications deals that we provide to our customers will range depending on yours and your business’s requirements. The cost of a business telecommunications system will depend on the type of system you require and what you need to achieve.
What Do your Business Telecommunications Offer?
Our business telecoms services offer an efficient and effective system. We offer a full service that is protected, fast and productive, for more information, call Gulaga Networks today.
Why Shop with Gulaga Networks?
We have been supplying business telecommunications to both small and large businesses throughout the UAE for a number of years, helping your business to be effective and efficient, as well as a number of other benefits. Be sure to choose Gulaga Networks there’s plenty of reasons why you should choose our business telecoms service.
Call Recording
For a business with a customer service element, a call centre, one that takes enquiries from the public, or has a lot of internal communications, call recording could be something to look at, if you are not already doing so. But what is call recording exactly, and what does it mean for your business? Can it really be a benefit?
Music or Information On Hold
Music or Information on hold is a service used in business phone systems for the purposes of keeping callers on the line. 85% of callers prefer on-hold messages to any other option. Having music on hold assures callers that they will be put in touch with another person soon, while also engaging them and making their wait more pleasant. It is an essential feature for business communications to enhance customer care and customer retention.
Fraud Prevention
With a business that is growing and expanding, coupled with a desire to meet customers’ expectations and provide efficient and convenient services, there is a lot to think about. For a business with a digital element, that has shown significant growth over the past few years, there can be even more to think about as you consider fraud protection solutions and helping to keep your customers’ information secure and safe.
Remote and Flexible Working
Flexible working, telecommuting or remote working is here to stay. Whatever name you give it, the demand for flexible working technologies to enable teleworking has greatly increased due to recent world events. Research from O2’s enterprise business unit suggests that the UAE’s eyes have been opened up to the feasibility and benefits of working from home. Employees want the temporary measures to remain in place, enabling remote workers post coronavirus.
Unified Communications
Digital transformation is the future of business. You see it in the way that businesses approach hot-desking and remote working, providing more flexibility to team members and a better working environment for businesses. Employees no longer need to be ‘wired in’ to carry out their work, share files or manage projects – cloud working and VoIP calling are just some of the ways that this fluidity is becoming a reality for businesses.
UAE Dialling Codes & Phone numbers
Telephone numbers in the UAE have changed substantially over recent years in order to make available more numbers to accommodate a wider range of telephone services, such as VOIP, SIP Trunks, data only SIMS and more. These ongoing changes have resulted in much confusion around showing a UAE telephone number. This is evident when looking at the numerous ways landline numbers or UAE mobile phone numbers from the same part of the country are displayed. We see it in shops, vehicles, web sites business cards, etc.
SIP Trunking
SIP Trunking combines voice and data traffic over a single network connection, unlike traditional methods that deliver them separately.
It can deliver immediate and substantial cost savings.
Gulaga uses SIP Trunks as its recommended replacement for ISDN, as they provide a more flexible and lower-cost alternative to ISDN for inbound and outbound voice calls.
Integrated Services Digital Network (ISDN)
ISDN is a business only digital line, delivered in multiples of two ISDN channels or in an ISDN 30 channel option, which interconnects a traditional phone system (PBX) to the phone network (PSTN), improving clarity and quality of calls. Before ISDN, it was not possible for ordinary telephone lines to provide fast transportation of multiple services over a single line.
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Video Conferencing
At Gulaga Networks, we have been offering our video conferencing to customers for a number of years. As one of the video conferencing software providers in the UAE, we can offer affordable and reliable video conferencing solutions to our business customers throughout the UAE