Gulaga Networks

Gulaga Networks


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Network Services

At Gulaga, we understand the importance of connecting your people, information and devices reliably, seamlessly and securely.

Our team has expertise in telecoms infrastructure and utilising the latest technologies to transform the way businesses work.

We offer full-service solutions, from consultancy, design and procurement to implementation and integration, to deliver cutting-edge solutions that will allow your business and your people to work more efficiently, effectively and productively.

We are specialists in managing telecoms installations for SMEs in a range of sectors, to take the strain out of delivering complex business solutions, so you can focus on what you do best – running your business.

We have, over the years, built strong relationships with some of the world’s leading technology suppliers and platforms to ensure that all the solution we deliver utilise the very latest emerging technologies and solutions, to futureproof your business.

For us, it’s all about keeping the process as simple and understandable as possible, to remove any fears, doubts or uncertainties you may have, and delivering solutions matched to your exact needs.

Maintenance and Support

At Gulaga, we know how frustrating and costly it can be when your telecoms systems fail to do the job you expect of them.

That’s why we create intelligent solutions you can rely on to optimise performance and maximise the value of your telephony investment.

Whatever your organisation’s size and structure, all our systems, solutions and support services are perfectly tailored to your business, in order to best meet your critical operational needs.

Whether you’re looking for ongoing, fixed-price support to provide reassurance throughout the year, or ad-hoc support for specific projects or problems, we can help.

Customers have access to all our core business support services, covering all critical areas of your infrastructure via our helpdesk.

The vast majority of problems can be remedied remotely, with our technicians gaining access through our secure, remote access system and dealing with the issue directly.

However, when this isn’t possible our field engineers are on hand to resolve problems on-site. In these instances, our specified onsite response levels are designed to reduce downtime and increase peace of mind.

Cat5/6 Cabling

Gulaga specialises in the design and installation of structured cabling systems for business of all sizes and from all sectors. Wireless technologies (Wi-Fi) are also an important consideration as they may well offer alternatives to traditional cabling solutions.

Our solutions range from commercial offices to data centres, serviced offices, retail outlets and everything in between.

Our expert team will work with you to determine your individual data or network requirements, building structures, future network scaling and expansion needs and the required functionality of your structured cabling installation.

We can also supply and fit the hardware that will be supported by the structured cabling system.

Video Conferencing

In today’s fast-paced, inter-connected, global economy, Gulaga understands that technology has changed the face of meetings forever.

Business people no longer need to be in the same room as their clients, partners and colleagues to collaborate, it can be done online via voice and video conferencing.

Gulaga’s conferencing solutions offer a cost-effective and time-saving alternative to face-to-face meetings.

It means people no longer need to travel to attend a meeting or conference. You can work remotely with customers, suppliers and other stakeholders wherever they are, widening your customer base and tapping into new markets.

With mobile and flexible working on the rise, more and more employees choose to work outside of the office.

Our conferencing solutions enable remote teams and flexible workers to connect remotely in real-time without leaving their desks.

Gulaga can provide a ‘one-stop-shop’ with our comprehensive product portfolio, which includes audio, video and web conferencing services, utilising some of the broadest and most flexible unified communications solutions on the market.

And all our services come with consultancy, systems design, project management, training and support as standard.

Lone/Home/Remote Workers

As businesses become more agile, flexible and responsive to the ever-changing demands of consumers, we are seeing a rise in the number of lone, home and remote workers.

While this brings many business benefits, it can also present a few challenges, as it’s vital that you remain connected to your workforce – and they remain connected to your business – whenever you need them.

Smartphones can enable workers to keep in touch by SMS, instant message, email and phone.

Laptops, tablet computers and web versions of email and document-management software allow staff to work while they are out and about.

Gulaga can also advise on and design bespoke virtual private networks and cloud-based technology solutions to allow remote workers to access your computer system as though they were working in the office.

We can help keep you connected with all your workers, and also keep those who work alone or from home – along with the data, equipment and information they manage – safe and secure.

It’s not just hardware, software and physical security solutions we can provide. We also have many years of experience in helping businesses deal with their remote worker issues and can provide consultancy to ensure you are discharging all your responsibilities as an employer and fulfilling your duty of care.

IT Solutions

From network maintenance, support and consultancy to PC repairs and full IT outsourcing, Gulaga and its partners can give you a business support agreement that is tailored to fit your business and your requirements.

Our expert team can deliver solutions and support quickly and efficiently to meet your every request.

As your technology partner, we will work with you to create a competitive advantage, using rapidly-emerging technologies to ensure you have a versatile and reliable platform for your information systems, which can adapt to your changing business priorities.

Our relationship with many of the key technology providers ensures we can offer expert independent advice on the latest networking, hardware and software solutions for your organisation.

Whatever the nature of your business, the size of your company or the scope of your IT requirement, Gulaga offers the professional skills and resources to empower your business to communicate, compete and succeed in a rapidly-changing world

Outbound Marketing

Phone systems allow great opportunities to deliver attention-grabbing, promotional information to callers into the phone system. This can be on auto attendant systems, answer machines, out of hours messages or when clients have been put on hold.

Wireless Access (WLA)

WLA – via microwave leased lines or satellite broadband – provides options for rural locations, industrial estates and other areas which are not so well served by copper or new fibre broadband.

This is a rapidly-evolving area, offering great potential for innovative connectivity solutions, customised to the specific challenges of a business’ buildings or location.

CCTV & Alarms

At Gulaga, we don’t just look after your connectivity and communications requirements, we can also help you protect your physical assets as well.

We’re strategically-partnered with a number of leading security industry providers and can provide the latest in burglar alarm, CCTV and panic button technology.

Virtual Answering Services

Ensuring your phone is answered every time is key to providing exceptional customer service and driving sales.

Gulaga’s virtual answering services can help you make a memorable first impression on whoever is on the other end of the phone.

From answering every single call as the first point of contact for your customers to overflow services during busy periods, we can develop a solution that is completely flexible to you and your business.

Our solutions are about more than just answering calls. We can provide additional cover for staff holidays or sickness, extend your business opening hours, cover your phones at calls at peak times or if you experience a sudden influx of calls, provide business continuity, enable key staff to stay focus rather than being distracted by unwanted calls and even filter out cold calls and timewasters.

Payment Services

The next phase of PCI DSS compliance is a ticking time bomb which has slipped under the radar of many firms that process card payments.

Gulaga can help you take the necessary steps to ensure your business will comply with forthcoming legislative changes to the Payment Card Industry Data Security Standard (PCI DSS), which come into force in less than two years.

From 25 May 2018, any organisation which processes or stores payment card data will need to adhere to new General Data Protection Regulation (GDPR) legislation.

A PCI breach can cost a business millions of pounds in fines, but the negative impact it can have on a company’s reputation can be even more damaging.

Gulaga’s advice to businesses which process card payments is simple – get ahead of the game, make yourself aware of the forthcoming changes and speak to a PCI expert who can help you to ensure you remain compliant.

We can provide your business with an enhanced fast-track service which achieves PCI DSS compliance quickly, cost effectively, robustly and without huge disruption.